Legal

Privacy Policy

This Privacy Policy explains how Wexalden AI collects, uses, and safeguards information when you visit our website or interact with our services. This is a general draft provided for informational purposes and should be reviewed and adapted to reflect your organisation's actual practices and applicable law before use.

1. Who We Are

Wexalden AI provides data-led crypto market analysis and related informational content to visitors of our website. References to "we", "us", or "our" in this policy refer to Wexalden AI. References to "you" refer to any visitor, user, or subscriber of our website and services.

2. Information We Collect

We aim to collect only the information necessary to operate our website and respond to your requests. Depending on how you interact with us, this may include:

  • Contact details you provide directly, such as your name, email address, and any message content submitted through contact or lead forms.
  • Technical information collected automatically, such as browser type, device type, approximate location derived from IP address, referring pages, and general usage patterns.
  • Cookie and similar tracking data used to support core site functionality and, where applicable, analytics.
  • Any additional information you choose to share with us, for example through email correspondence.

3. How We Use Your Information

Information collected through this website may be used to:

  • Respond to enquiries submitted through our contact or lead forms.
  • Operate, maintain, and improve the functionality and content of our website.
  • Understand aggregate usage trends to inform site design and content decisions.
  • Communicate with you about updates or information you have specifically requested.
  • Meet legal, regulatory, or security obligations where applicable.

We do not sell personal information to third parties.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support essential site functions and, where enabled, to gather anonymised analytics about how visitors use the site. You can control or disable cookies through your browser settings; please note that some site features may not function correctly if cookies are disabled.

5. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, our legitimate interests in operating and improving our website, and compliance with legal obligations. Where consent is the basis for processing, you may withdraw it at any time by contacting us.

6. Sharing of Information

We may share information with trusted third-party service providers who assist in operating our website, such as hosting providers, analytics providers, or email delivery services. These providers are only permitted to process information on our behalf and for the purposes we specify. We may also disclose information where required to comply with applicable law, regulation, or legal process.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymise it.

8. Data Security

We take reasonable technical and organisational measures designed to protect information from unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

If information is transferred to or processed in countries other than your own, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

10. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which can include the right to request access to, correction of, deletion of, or restriction on the use of your information, as well as the right to object to certain processing or request a copy of your data in a portable format. To exercise any such rights, please contact us using the details on our Contact page.

11. Children's Privacy

Our website and services are not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their respective privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page. We encourage you to review this policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out to us through the contact details provided on our Contact page.